PROPRIETOR, CONTACT INFO: Tomáš Pfeiffer
DIMENZE 2+2 PRAHA, Soukenická 21, 110 00 Praha 1
IČ: 12609498 Trade Registry Entry
Trading Licence issued by ÚMČ Praha 1
e-mail: info@dub.cz http://www.dub.cz/
PRICES All prices quoted in the electronic shop are (inclusive) of VAT.
PAYMENT The titles ordered within the Czech and Slovak Republics are send by Czech Mail. The total amount is payable upon delivery.
Foreign customers may use the payment card, ordered titles are also send by Czech Mail.
The postage charged for this service is based upon the current Czech mailing rates, and dependant upon the total parcel weight. The customer will be notified of the exact sum prior to Order Confirmation; no additional fees are charged.
POSTAL CHARGES Below you can find the current international postal charges (payment card) based upon the total parcel weight:
DELIVERY DATES Your order will be handled as soon as possible. Whilst processing your order we will keep you informed by e-mail. During a standard order, there is no need to reply to our e-mails - these are purely for your information.
PACKAGING DETAILS Goods will be dispatched to the customer in suitable protective packaging to ensure that they arrive in perfect condition.
DELIVERY OF GOODS IMPORTANT: The customer is obliged to check the received package for any defect. Should a clearly damaged package be accepted by the customer, a subsequent complaint will need to be lodged against the haulier, Czech Mail.
EXCHANGES AND RETURNS Goods (excluding magazines) can be returned within 14 days of delivery;
However, please note that returned parcels must be in unused, undamaged condition. Please send your returned goods in their intact original packaging to the address above. The money for returned goods (the sale price minus the original postal charge) will be returned to your Bank Account or sent by Postal Order.
GUARANTEE OF QUALITY, WARRANTY CLAIMS
The guarantee for all goods purchased in the E-shop on www.dub.cz is given in accordance with mandatory legal requirements. The standard guarantee period is 24 months. This guarantee applies to all faults limiting or restricting the proper functioning or use of goods. Please note that the guarantee does not cover general wear and tear.
Warranty Claims can be made in one of the following ways:
a). (full stop) by e-mail to info@dub.cz
b). (full stop) by registered letter to the sellers address (at the top of this Terms and Conditions information page/sheet).
CUSTOM INFORMATION Any customs or import duties are levied once the package reaches your country. We have no control over these charges and cannot predict what they may be. If charged, additional fees for customs clearance must be paid by the customer. Customs policies vary widely from country to country and you may want to contact your local customs office for further information
COPYRIGHT AND AUTHORS' RIGHTS LAW All content included on the website, such as text, graphics, photographs, logos, images, audio clips and data compilations, is the property of Dub.cz or its associates, it is protected by international copyright, authors rights, database rights and intellectual property laws. You may not extract or re-use parts of the contents of the website without www.dub.cz stated written consent.
These Terms and Conditions have been in effect since 1st January 2008 and are subject to alterations.